Disclosures

Heritage Capital Group plans to quickly recover and resume business operations after a significant business disruption (SBD) and respond by safeguarding our employees and property, making a financial and operational assessment, protecting the firm's books and records, and allowing our clients to transact business. In short, Heritage Capital Group's business continuity plan (BCP) is designed to permit us to resume operations as quickly as possible, given the scope and severity of the SBD.

 

Business Continuity Plan

The BCP addresses data back up and recovery; all mission critical systems; financial and operational assessments; alternative communications with clients, employees, and regulators; alternate physical location of employees; critical supplier, contractor, bank and counter-party impact; and regulatory reporting.

 

Significant Business Disruptions

Heritage Capital Group's plan takes into account two kinds of Significant Business Disruptions, internal and external. Internal SBDs affect only Heritage Capital Group's ability to communicate and do business, such as a fire or loss of electrical power in the office or building. External SBDs prevent the operation of the securities markets for a number of firms, such as a terrorist attack, a natural disaster, or another event that causes a wide-scale, regional disruption in essential services.

 

  1. Internal SBDs
    In the event of a disruption in Heritage Capital Group's business operations due to an internal SBD, Heritage Capital Group will attempt to continue to conduct business as usual by utilizing alternative communication methods (if available), such as the Internet, cell phones, etc., or by moving its operations to an alternative location. If personnel or operations must be moved to an alternate location, Heritage Capital Group anticipates that it will resume regular operations within 24-48 hours.

     

  2. External SBDs
    In the event of a disruption in Heritage Capital Group's business operations due to an external SBD, Heritage Capital Group will attempt to continue to conduct business as usual by moving its operations to an alternative location outside the effected area, if possible, or by providing clients with alternative communication arrangements, as indicated below, to conduct business or to access their funds and securities. Heritage Capital Group will attempt to resume business within 24-48 hours and to keep its clients informed regarding relevant events to the best of its ability based on the circumstances.

 

In all cases, Heritage Capital Group will resume normal business operations as soon as it is able to do so, based on the type and the extent of the disrupting event.

 

If the significant business disruption is so severe that it prevents us from remaining in business, we will assure our client's prompt access to us.

 

Communications

In the event you are unable to reach Heritage Capital Group at our main number, please proceed as follows:

 

1. Contact Heritage Capital Group at the following alternate telephone number: 904-356-7600.

 

2. Access Heritage Capital Group's web site at www.heritagecapitalgroup.com.

 

3. Contact the FINRA's District office at the following telephone number for more information on Heritage Capital Group's status and additional instructions: 561-443-8000.

 

Contact Information

Any questions regarding Heritage Capital Group's Business Continuity Plans should be addressed to:

 

C. Donald Wiggins

Heritage Capital Group, Inc.

4811 Beach boulevard, Suite 300

Jacksonville, Florida 32207

Phone (904) 354-9600

Fax (904) 354-6696